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Service Excellence Specialist
3 weeks ago
- Deliver accurate information to customers, identifying areas for improvement and collaborating with teams for continuous enhancement.
- Meet delivery objectives, resolve performance issues, and support successful delivery.
- Maintain active relationships with customers and stakeholders, addressing complaints in line with policies and procedures, ensuring customer and stakeholder satisfaction.
You must have 2 years Health Care Operations experience and 1 – 2 years Customer Servicing Experience. A Matric, Higher Certificate / NQF level 5 (1 – 3-year certification course) is recommended.
