IT Infrastructure Optimizer
5 days ago
We're LexisNexis Risk Solutions, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.
About the RoleThis role is focused on maintaining and optimizing production infrastructure, designing automation scripts, troubleshooting technical issues, and ensuring service continuity as an Operation Engineer. You'll also assist with troubleshooting and resolving basic technical issues, maintain service continuity, and carry out necessary automation tasks to ensure seamless operations.
Key Responsibilities- Designing and implementing system automation scripts and tools to improve efficiency and reduce downtime
- Assisting with troubleshooting and resolving basic technical issues in a timely manner
- Maintaining service continuity and carrying out necessary automation tasks to ensure seamless operations
- Monitoring and maintaining critical infrastructure for high availability and performance to meet business needs
- Cultivate a growth and continuous improvement mindset to stay up-to-date with emerging technologies and best practices
- Be customer service oriented with essential rigor and curiosity to provide excellent support to internal stakeholders
- Be proficient in scripting languages such as bash, PowerShell, or Python to automate processes and improve efficiency
- Be able to work with databases (simple SQL queries) or XML content to analyze data and inform decision-making
- Be capable of implementing quality controls with scripting or Postman to ensure accuracy and reliability
- Have the ability to automate processes and workflows to increase productivity and reduce manual errors
- Be open to collaboration with other data science and data engineer teams to leverage expertise and drive innovation
- Be willing to work in an agile methodology environment to adapt to changing requirements and priorities
- We promote a healthy work/life balance across the organisation
- We offer an appealing working prospect for our people
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