Product Efficiency Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Pillango Placements Full time
Job Description

The primary objective of this role is to drive operational efficiency within product teams through effective organization. It involves detailed analysis of issues, facilitating workshops, and proactively improving operational processes.

Key Responsibilities:
  • Manage and prioritize incidents to ensure timely resolution
  • Lead issue resolution and maintain close alignment with client-facing teams
  • Act as a communication bridge between business and technical teams
  • Conduct basic business analysis on escalated product issues

This role requires strong analytical skills, detail-oriented, and results-driven thinking. Excellent written, verbal, and interpersonal skills are also essential for clear communication with IT and business partners at various management levels.

Requirements:
  • 3+ years of experience in Information Technology
  • 3+ years of experience in an operations role
  • Valid drivers license and own transport required to travel
  • SQL, Excel, Data visualization tools, Azure & GCP, API architecture, and general technical know-how

Estimated salary: $80,000 - $110,000 per year based on location and industry standards.



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