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Omni-channel Customer Service Professional

1 week ago


Cape Town, Western Cape, South Africa Boomerang Marketing Full time

We are seeking an omni-channel customer service professional to join our team.

About the Role
  • Provide exceptional customer service to clients across various channels (email, chat, phone).
  • Work in a fast-paced, dynamic environment.
  • Collaborate with colleagues to achieve common goals.
  • Develop and maintain relationships with clients.
  • Contribute to process improvements and innovations.

The ideal candidate will have:

  • Excellent verbal and written English communication skills.
  • A minimum of 6 months+ experience in the airline industry.
  • GDS experience.
  • Airline and ticketing experience.
  • Familiarity with Galileo or similar systems.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.