Senior Production Coordinator
1 week ago
We are seeking a highly skilled and organized Senior Production Coordinator to join our team at Objective Personnel.
Job SummaryThe successful candidate will be responsible for overseeing production timelines, attending to administrative tasks, and providing support to the Manager in client account management.
Key Responsibilities- Submit production timelines accurately and within company timeframes as set out in SLAs
- Manage administrative tasks, including supplier POs and customer POs, within required timeframes
- Assist the Manager in client account management, providing information and options as needed
- Sources promotional products and corporate gifts according to client specifications
- Liaise with the Design department for approvals and artwork
- Liaise with the Production team and create instructions for production
- Ensure relevant information is loaded onto the accounting system upon receipt of orders
- Perform general office administration duties, including copying, scanning, and filing
- Plan production with various suppliers on multiple jobs simultaneously
- Offer alternative products and/or services to meet end-user deadlines
- Provide first-line sales telephonic assistance to customers
- Identify sales opportunities
- Manage production of all orders, ensuring delivery as per company SLAs or client deadlines
- Follow up on production
- Communicate and update the external sales executive on all production
- Assist management with ad-hoc projects and requests as necessary
- At least 3-5 years of experience in sales administration, quoting, and/or production
- Exposure to branding, promotional products, and corporate gift industry is essential
- Ability to meet deadlines and work under pressure
- Basic financial acumen and analytical behavior
- Must be efficient, organized, and able to multitask
- Excellent interpersonal skills in a target-driven environment
- Knowledge of CI and CAD approvals is beneficial
- Computer literacy (MS Office, Netsuite, Accpac, or Sage)
- Proficient in English and Afrikaans
- Ability to take initiative and work unsupervised
- Strong phone presence and willingness to communicate with clients and suppliers
- A dynamic and supportive work environment
- Opportunities for growth and development
- A competitive salary package
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