Fraud Prevention Specialist
5 days ago
The successful candidate will be responsible for providing specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. The ideal candidate will possess a strong understanding of financial crime trends and regulations, as well as excellent analytical and communication skills.
Main Responsibilities- Screening incoming fraud alerts against known fraud indicators and other risk factors.
- Using telephonic interviewing techniques to determine risk.
- Where fraud is confirmed, block the channel to prevent further transactions and losses.
- Record actions taken on fraud systems and relevant banking systems.
- For customers not contactable, analyse/evaluate the information at hand, make a decision to block the account as per policy and procedure.
- Investigate suspicious accounts received from Product business.
- Provide superior customer service to customers through various contacts made during the course of work performed.
- Communicate new fraud trends to team Leaders and Managers for further action.
- Investigation of fraud incidents and collection of evidence and case development.
- Properly documenting and maintaining chain of custody for evidence.
- Appropriately managing cases through investigation, customer and business interaction and eventual resolution and closure.
-
Fraud Prevention Specialist
8 hours ago
Johannesburg, Gauteng, South Africa Yellosa Full timeA leading company in the iGaming industry is seeking a detail-oriented professional to join their team as a Fraud Prevention Specialist. This role is crucial in detecting, investigating, and preventing fraudulent activities to safeguard customers and uphold operational integrity.Key Responsibilities:Monitor player accounts and transactions to identify...
-
Johannesburg, Gauteng, South Africa Absa Group Full timeTransforming Business through Fraud PreventionAbsa Group is committed to empowering Africa's tomorrow by leveraging technology and innovation to drive business transformation. As a Fraud Transformation Analyst, you'll play a critical role in shaping our Fraud Solutions strategy to prevent financial losses and enhance customer experiences.About the...
-
Corporate Fraud Prevention Manager
2 days ago
Johannesburg, Gauteng, South Africa The HEINEKEN Company Full timeWe are seeking a Corporate Fraud Prevention Manager to join our team.Job DescriptionThe ideal candidate will have relevant experience in corporate fraud prevention and possess excellent leadership skills. Key responsibilities include developing and implementing strategies to prevent financial crimes, collaborating with stakeholders to improve business...
-
Fraud Prevention and Compliance Expert
2 days ago
Johannesburg, Gauteng, South Africa Ananzi Full timeOpportunity SummaryAnanzi invites applications from highly experienced Fraud Prevention and Compliance Experts to lead the implementation of fraud prevention and compliance strategies in the banking sector. The successful candidate will have a strong background in business analysis, process optimization, and leadership.Key Responsibilities:Design and...
-
Technical VoIP Fraud Prevention Expert
5 days ago
Johannesburg, Gauteng, South Africa Nexio Full timeNexio Job DescriptionWe are looking for an exceptional Technical VoIP Fraud Prevention Expert to join our team. This role involves monitoring, identifying, and preventing fraudulent activity within VoIP systems. The ideal candidate will have experience with VoIP technologies and protocols, including SIP, RTP, and PBX systems.Key ResponsibilitiesMonitor and...
-
Fraud Prevention Team Lead
1 week ago
Johannesburg, Gauteng, South Africa Osiris Trading Full timeKick-start your career in the online gaming world and experience the very latest in technology and innovation.Job title: Team Lead FraudDepartment: FraudReporting to: Senior Fraud ManagerWho we areWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.Our journey at Osiris Trading...
-
Banking Fraud Prevention Expert
6 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAs a Fraud Risk Administrator at Isilumko Staffing (JHB), you will play a critical role in identifying and mitigating financial crimes. Your expertise in banking and fraud prevention will enable you to make a significant impact on the organization's risk management strategy.Responsibilities will include:Registering risk events and analyzing trendsProviding...
-
Johannesburg, Gauteng, South Africa Osiris Trading Full timeWe're seeking an E-Commerce Fraud Detection and Prevention Team Head to join our financial crime prevention team at Osiris Trading. As a key member of our team, you will be responsible for developing and implementing effective strategies to prevent e-commerce fraud.Your primary responsibilities will include conducting comprehensive risk assessments,...
-
Anti-Fraud Specialist Leader
5 days ago
Johannesburg, Gauteng, South Africa Planet10 Full timeJob SummaryWe are looking for a seasoned Anti-Fraud Specialist Leader to oversee the development and implementation of comprehensive anti-fraud strategies across our organization. The ideal candidate will possess a deep understanding of fraud risk management principles and a proven track record of success in leading investigative teams.Main...
-
Strategic Fraud Solutions Specialist
2 days ago
Johannesburg, Gauteng, South Africa Absa Group Full timeEmpowering Africa's tomorrow, together...As a member of the Absa Group family, you'll be part of an exciting growth journey that offers endless opportunities for career advancement and personal growth. With over 100 years of rich history, our organization is strongly positioned as a local bank with regional and international expertise.About the RoleWe're...
-
Fraud Detection Expert
6 days ago
Johannesburg, Gauteng, South Africa SavageOne Pty Ltd Full timeWe are seeking an experienced Fraud Detection Expert to join our cybersecurity team at SavageOne Pty Ltd. In this role, you will leverage your expertise in fraud detection and prevention to protect our organization against cyber threats and financial crimes.Key Responsibilities:Fraud Detection and Prevention: Identify, analyze, and address potential fraud...
-
Senior Fraud Prevention Specialist
1 day ago
Johannesburg, Gauteng, South Africa Absa Bank Full timeKey ResponsibilitiesDevelop tactical strategies and delivery plans to ensure operational implementation and adoption across the fraud solutions practice.Formulate associated practices and ensure risk methodology, governance, and delivery objectives are met.Lead, motivate, inspire, and develop teams to achieve business performance and objectives.Sustain...
-
Specialist: Fraud Solutions
2 weeks ago
Johannesburg, Gauteng, South Africa Absa Group Limited Full timeJob title : Specialist: Fraud SolutionsJob Location : Gauteng, JohannesburgDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryTo provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud...
-
Specialist : Fraud Solutions
5 days ago
Johannesburg, Gauteng, South Africa Absa Group Limited Full timeJob title: Specialist: Fraud SolutionsJob Location: Gauteng, JohannesburgDeadline: April 12, 2025Job SummaryTo provide specialist advice and support to resolve fraud queries at first point of contact, ensuring that customers receive prompt and courteous service in an effort to minimise fraud losses. Ensure the efficient and effective control over financial...
-
Fraud Analyst
15 hours ago
Johannesburg, Gauteng, South Africa Yellosa Full timeA leading company in the iGaming industry is seeking a detail-oriented Fraud Analyst to join their team. This role is crucial in detecting, investigating, and preventing fraudulent activities to safeguard customers and uphold operational integrity. The ideal candidate will have a strong background in fraud detection within iGaming, exceptional analytical...
-
VoIP Fraud and Technical Support Specialist
5 days ago
Johannesburg, Gauteng, South Africa Nexio Full timeJob title: VoIP Fraud and Technical Support SpecialistJob Location: Gauteng, Johannesburg Deadline: April 26, 2025ROLE PURPOSEA VoIP Fraud and Technical Support Specialist is responsible for monitoring, identifying, and preventing fraudulent activity within VoIP (Voice over Internet Protocol) systems. They also provide technical support to users,...
-
Experience Designer
2 days ago
Johannesburg, Gauteng, South Africa Absa Group Full timeTransforming Customer ExperienceWe are seeking a talented individual to join our team and transform customer experience across the Fraud Solutions division.About the RoleThis is an exciting opportunity to work closely with Group Customer Experience teams to ensure customer experience initiatives are aligned to group strategy and practices.Key...
-
Fraud Administrator
1 week ago
Johannesburg, Gauteng, South Africa Rand Merchant Bank Full timeJob title : Fraud AdministratorJob Location : Gauteng, JohannesburgDeadline : April 28, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Fraud Administrator, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud...
-
Johannesburg Sportsbook Fraud Manager
7 days ago
Johannesburg, Gauteng, South Africa Profession Hub Full timeAbout the RoleWe are seeking a motivated and experienced Sportsbook Fraud & Risk Manager to join our team in Johannesburg. The successful candidate will be responsible for leading fraud teams and mitigating customer risk through effective analysis of accounts and group trends, prediction of future fraud trends and proactive implementation of prevention...
-
Fraud Solutions Director
5 days ago
Johannesburg, Gauteng, South Africa Absa Bank Full timeSafeguarding Our Customers' FutureWe are seeking a Fraud Solutions Director to join our team at Absa Bank. As a key member of our fraud solutions department, you will be responsible for developing and implementing strategies that prevent financial crimes and protect our customers' interests.This is an exciting opportunity for a seasoned professional with...