Enterprise Infrastructure Specialist

15 hours ago

Cape Town, Western Cape, South Africa Logicalis Group (DE) Full time
About the Job

We are seeking a highly skilled specialist to join our platform and compute support team. The ideal candidate will have experience in implementing and managing cloud and compute solutions, as well as experience with Microsoft Azure and VMware.

The successful candidate will be responsible for ensuring the smooth running of our enterprise cloud, managed private clouds, and customer environments.

As a specialist, you will be considered an escalation point and will participate in high-impact, high-urgency incidents where prompt resolution and root cause analysis are required.

Key Responsibilities
  • Maintain service availability for customers by performing routine maintenance, failover testing, implementing best practices, and pro-active monitoring of alerts and status changes.
  • Perform project-related duties with regards to new and changing infrastructure deployments as required.
  • Regularly update customers on progress of incidents, problems, and changes by telephone and email.
  • Regularly update Logicalis ticketing system Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
Requirements
  • Azure Platform Implementation and Management
  • M365 Implementation and Management
  • MS Intune Implementation and Management
  • Azure AVD Implementation and Management
  • VMware vSphere 6,x – 8.x
  • Microsoft Hyper-V
  • Enterprise storage such as Dell, HPE, IBM, EMC, Huawei, Hitachi
  • Experience working on SAN Fabric Switches. (Brocade and Cisco)
  • Server hardware support such as Dell, HP, IBM
  • Experience of administering/troubleshooting Windows Server
  • O365/M365 deployment, migration, and administration
  • Experience of administering/troubleshooting Linux
  • Exposure to managing PCI-DSS compliant environments
  • VMware SRM, vSphere Replication
  • Experience of deploying/administering/troubleshooting MS SharePoint
  • Experience working on VMware NSX and vCloud Director
  • Scripting knowledge. PowerShell, power Cli
  • Knowledge on container technologies such as Kubernetes
  • Veeam Backup
  • Commvault (Metallic in particular)
Additional Skills/Attributes
  • A structured and organised approach to complex problem determination and solving.
  • Ability to work in a very busy and highly pressurised environment and deal with high impact, high profile incidents, problems, and changes.
  • The ability to communicate both verbally and electronically in a clear, professional manner.
  • The ability to work with minimum supervision and as part of a team, maintaining a high level of motivation and productivity.
  • A detailed and accurate approach to undertaking all duties.
  • Numerate and literate with an eye for detail.
  • A good listener, with the ability to communicate technical issues and resolutions to people of varying technical levels.
  • Client focussed and with customer care/services mind-set.
  • Professional & diligent team player but able to work independently and be self-motivated.
  • Enthusiastic, energetic, and confident.
  • Light motor vehicle driving licence (Code B) and own reliable transport.

If you're interested in this role, please submit your application through our website.

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