Client Service Specialist
4 days ago
We're seeking a highly motivated and organized individual to fill the role of Client Service Specialist. In this position, you'll be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
About the Role- This is a full-time position based on-site at one of our client locations.
- You'll work closely with our internal teams to understand client requirements and preferences, ensuring seamless delivery of services.
- Client Communication: Establish and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
- Service Coordination: Coordinate the delivery of services to meet client expectations, working closely with internal teams as needed.
- Issue Resolution: Identify and resolve service-related issues promptly, minimizing disruptions to client operations.
- Experience: 1+ year of experience in a customer-facing role, preferably in a similar industry.
- Qualifications: NQF 4 or equivalent qualification in a related field.
- Certifications: Customer service certification preferred.
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Ongoing Training: Opportunities for ongoing training and professional development to enhance your skills and knowledge.
- Collaborative Environment: A collaborative and dynamic work environment that fosters innovation and growth.
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