Business Analyst Professional

7 days ago


Johannesburg, Gauteng, South Africa Switch Recruit Full time

We are seeking a highly skilled Business Analyst to drive operational excellence at Switch-Recruit. The ideal candidate will have a proven track record in data analysis, market research, and strategic planning.

Key Responsibilities
  • Collect and analyze data related to shipment volumes, delivery times, cost efficiency, and customer satisfaction.
  • Develop comprehensive reports and dashboards for senior management, providing actionable insights into operational performance and areas for improvement.
Maintenance of Market Trends
  • Stay updated on global trade regulations, transportation costs, and market trends to help the company remain competitive.
  • Assist in the development of strategies for market expansion, cost reduction, and service enhancement based on data-driven insights.
Requirements
  • Proven experience in a Business Analyst role within clearing and forwarding.
  • Experience with creating dashboards and analytics tools is essential.
  • A self-starter with potential for growth.
  • Solutions-oriented approach.
  • Proficiency in MS Office Suite and Power BI is required.
  • Curiosity and application of AI tools is a plus.

This position requires a detail-oriented individual with excellent analytical skills to analyze complex data sets, identify trends, and make recommendations for process improvements. Strong communication skills are also necessary to effectively collaborate with cross-functional teams and present findings to senior management.



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