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Italian Cafe Front of House Leader

1 week ago

Johannesburg, Gauteng, South Africa Restaurant Staff Full time

Job Opportunity

About Our Business:

We are a popular Italian cafe restaurant in Greenside, Johannesburg, looking for a senior front of house manager to join our team. As a key member of our staff, you will be responsible for ensuring that our customers receive exceptional service and enjoy their dining experience with us.

Key Responsibilities:

  1. Manage a team of front of house staff, including recruitment, training, and performance evaluation
  2. Ensure effective stock control, including inventory management and ordering supplies
  3. Handle customer complaints and feedback, providing solutions and ensuring customer satisfaction
  4. Work closely with the kitchen team to ensure seamless service delivery

What We Are Looking For:

  • At least 6 years of experience in a similar role
  • Proven leadership and communication skills
  • Ability to manage multiple tasks and prioritize duties
  • Excellent customer service and problem-solving skills

Working With Us:

  • A competitive salary package and benefits
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment