Emergency Response Manager

2 days ago


Johannesburg, Gauteng, South Africa Cullinan Holdings Ltd Full time

We are looking for an experienced travel professional to fill the role of Emergency / After-Hours Senior Consultant at Cullinan Holdings Ltd. As a key member of our team, you will be responsible for providing exceptional client service and ensuring seamless operations in our after-hours facility.

Responsibilities and Expectations
  1. Deliver expert services to travelers while effectively managing your time.
  2. Develop and implement process improvements to enhance efficiency.
  3. Maintain a respectful attitude towards clients, colleagues, and suppliers.
  4. Evaluate and maintain adherence to company values.
  5. Work collaboratively with the team to achieve goals.
  6. Address urgent matters and offer timely alternative solutions.
  7. Display independence in work assignments.
  8. Prioritize and manage multiple tasks simultaneously.
Essential Skills and Qualifications
  • Minimum 5 years of experience in corporate travel environment.
  • Excellent online proficiency and experience.
  • Working knowledge of Excel and other MS Office Applications.
  • Strong familiarity with Amadeus, Quicktrav & Galileo systems.
  • Exceptional geographical knowledge.
  • Sound understanding of fares and rules for both domestic and international travel.
  • Able to meet deadlines and maintain high levels of productivity.
  • Outstanding communication and teamwork skills.
Compensation and Benefits

Salary: Negotiable based on previous experience.

Availability: To be discussed during the interview process.



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