Telecommunications Specialist

5 days ago

Bloemfontein, Orange Free State, South Africa Remote Recruitment Full time

Job Description

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We are seeking a highly skilled Customer Care Advisor to join our team, responsible for engaging with potential clients, scheduling high-value appointments, and nurturing client relationships.

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Responsibilities

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The ideal candidate will:

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  • Develop and maintain a deep understanding of our services and offerings to effectively communicate value to potential clients.">
  • Utilise exceptional communication skills to build rapport with clients, address their needs, and schedule appointments.">
  • Collaborate with internal teams to ensure seamless execution of tasks and achieve shared goals.">
  • Maintain accurate records of client interactions and scheduled meetings to inform future decisions and optimise the scheduling process.">
  • Continuously seek opportunities to improve processes and contribute to the growth and success of our organisation.
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Requirements

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To excel in this role, you will need:

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  • A minimum of 1 year of experience in appointment setting, telesales, or customer engagement.">
  • Exceptional verbal and written communication skills, with a proven track record of building strong relationships.">
  • A confident and professional phone manner, with strong persuasion skills to handle objections and maintain a positive client experience.">
  • Strong organisational and time-management abilities, ensuring seamless execution of tasks.">
  • Basic computer proficiency and ability to navigate multiple systems, facilitating efficient workflow.
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About Us

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At Remote Recruitment, we are dedicated to providing professionals with exciting career opportunities and businesses with access to world-class expertise.

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