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Cloud Infrastructure Manager

1 week ago

Johannesburg, Gauteng, South Africa Ananzi Full time

Technical Requirements

Ananzi is seeking an experienced IT Support Specialist who possesses technical skills in server administration, cloud management, and troubleshooting.

About the Job

  • Assist the Azure Operations team in ensuring optimal performance and reliability of cloud infrastructure.
  • Manage service-level agreements (SLAs) and leverage PowerShell scripting for automation and optimization of cloud services.
  • Provide comprehensive support for software applications, ensuring efficient issue resolution and minimizing downtime.

Responsibilities

  1. Perform server administration tasks, including system monitoring and maintenance.
  2. Utilize PowerShell scripting to automate troubleshooting processes.
  3. Offer direct desktop support to internal users, resolving hardware, software, and network issues.
  4. Provide assistance with server-related problems, ensuring smooth daily IT operations.
  5. Collaborate with other departments to identify and implement IT solutions that improve efficiency and system performance.
  6. Ensure that IT systems are fully operational by performing regular system checks and updates.
  7. Develop and maintain documentation for troubleshooting, software deployment, and system configurations.

Requirements

Experience

  1. 2+ years experience in software support, server administration, and desktop support.
  2. Proficient in PowerShell scripting and automation.
  3. Strong understanding of Service-Level Agreements (SLAs) and performance management.

Technical Skills

  1. Extensive experience in server administration and troubleshooting.
  2. Proficiency in managing cloud services and Azure infrastructure.
  3. Knowledge of network engineering and IT systems management.
  4. Strong problem-solving and analytical skills.