Restaurant Operations Manager

4 weeks ago


Stellenbosch, Western Cape, South Africa Bianca Consulting Full time
Restaurant Floor Manager

This is a full-time on-site role for a Restaurant Floor Manager at Bianca Consulting in Stellenbosch. The Restaurant Floor Manager will be responsible for ensuring customer satisfaction, providing excellent customer service, managing hiring processes, overseeing communication within the team, and coordinating food & beverage operations.

Key Responsibilities:
  • Ensure customer satisfaction through excellent customer service
  • Manage hiring processes and oversee communication within the team
  • Coordinate food & beverage operations
  • Develop and implement strategies to improve customer experience
  • Collaborate with the management team to achieve business objectives
Requirements:
  • Customer Satisfaction and Customer Service skills
  • Hiring and Communication skills
  • Experience in Food & Beverage industry
  • Excellent organizational and leadership abilities
  • Strong problem-solving skills
  • Effective time management and multitasking capabilities
  • Previous experience in a managerial role
  • Certification or degree in Hospitality Management or related field


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