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Product Support Specialist

2 weeks ago

Randburg, Gauteng, South Africa Ivf Hartmann Holding Ag Full time
Customer Service Role:

At HARTMANN South Africa, we are dedicated to providing exceptional customer service and building long-lasting relationships with our clients. As a Customer Service Consultant, you will play a critical role in achieving this goal. Your responsibilities will include:

Key Tasks:
  1. Process orders accurately and efficiently.
  2. Resolve product or service issues.
  3. Escalate queries and complaints to the correct department manager.
  4. Perform general administrative duties.
  5. Provide in-depth product knowledge to clients.
  6. Maintain accurate customer records.


Skills and Qualifications:
  • Grade 12 (Matric) certificate.
  • Excellent SAP knowledge and proficiency in MS Office.
  • Proficiency in English and Afrikaans.
  • Ability to multitask and prioritize daily workload.
  • Outstanding planning and time management skills.

We value innovation, teamwork, and customer satisfaction at HARTMANN South Africa. Apply now via our online platform to become a part of our dynamic team.