Helpdesk and Technical Support Professional

About the RoleWe are seeking a highly skilled and motivated IT professional to join our team as a Junior IT Support Engineer. In this role, you will be responsible for providing technical support to customers and assisting them with technical issues.Responsibilities:Provide technical support and assistance to customers via phone and email.Visit customers to...

Recruit, train, and mentor a team of helpdesk support specialists and technicians.Foster a collaborative and positive team environment to enhance performance and employee satisfaction.Set clear performance goals, monitor results, and conduct performance reviews.Customer Support Management:Oversee the helpdesk system, ensuring that all client issues are...

Helpdesk Technician (Call Centre)Location: Sandton, South AfricaJob Type: Full-Time | Rotational ShiftsJoin Our Team and Keep Things Running SmoothlyAt Quantanite, we're redefining customer experience and technical support.As a Helpdesk Technician, you'll be the first line of support, solving technical challenges and ensuring seamless customer...

Technical Support Analyst: Video Helpdesk X2Listing reference: track_001265Listing status: OnlineApply by: 9 August 2024Position summaryJob category: Helpdesk and Technical SupportLocation: RandburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTracker requires the services of a Technical Support Analyst in our Technical Support...

Job DescriptionThis role involves providing technical support to customers via phone and email. The successful candidate will visit customers to assist with technical issues and provide helpdesk support.Key Responsibilities:Provide technical assistance and troubleshooting services to resolve customer issues.Install, configure, and maintain computer hardware,...

Respond to orders, general customer inquiries, invoice questions, and customer complaints.HelpdeskAttend to daily logged calls on the helpdesk / MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client's mandates.Ensuring supporting documents are attached...

To provide helpdesk support to customers, assisting them with hardware and software via phone and e-mail. Visit customers to assist with technical issues.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Provide technical support; answering support queries via phone, email, and ticket system.Take clients through a...

SummaryOur client is a leading Managed Services Provider (MSP) located in The United States and they are in need of an offshore/Remote IT Helpdesk Support Level II with Managed Services Provider experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations,...

Job OverviewWe are looking for a dedicated and detail-oriented IT professional to join our team as a Technical Helpdesk Engineer. In this role, you will be responsible for providing technical support to customers and resolving technical issues.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone and email.Perform routine...

Key ResponsibilitiesThe successful candidate will be responsible for:Providing technical support and assistance to employees on-site and remotely.Troubleshooting hardware and software issues.Maintaining IT systems and ensuring smooth day-to-day operations.Collaborating with global IT teams to ensure effective problem resolution and service...

Duties and Responsibilities:Manage Inbound Technical Calls:Attend to all incoming technical calls on the company technical help-desk within agreed service levels. Remotely investigate/troubleshoot system and network problems and diagnose and solve hardware or software faults clients might have. Take clients/field technicians through a series of actions...

Job title: IT Helpdesk Agent - The Capital Support OfficeJob Location: Gauteng, JohannesburgDeadline: March 27, 2025DescriptionThe main purpose of this role is to offer first line helpdesk and desktop support to 13 different sites.The ideal candidate should:Be a well-groomed, punctual and approachable individual with excellent people skills.Have an interest...

NMG Benefits seeks an experienced professional to lead and manage the IT Engineering team and Helpdesk System.The successful candidate will oversee the installation, configuration, and maintenance of IT systems, ensure system reliability, security, and performance, and develop and implement IT policies and procedures.This role also involves managing the...

We are seeking an accomplished lawyer to join our commercial team at Professional Recruitment Partners.The successful candidate will have:Strong technical knowledge of commercial law;Excellent drafting and research skills;Ability to work effectively with senior lawyers and other teams;Strong communication and interpersonal skills;Good time management and...

About the Position:We are looking for a highly motivated Technical Assistant to join our team at Johnson Controls, Inc.Job Description:The selected candidate will assist with the installation and maintenance of electrical panel systems.Main Tasks:Panel switchgear installation and testing according to specifications.Johnson Controls programmable logic...

Flink Recruitment seeks an experienced Technical Field Support Engineer to fill a challenging role in Southern Africa. The successful candidate will troubleshoot and resolve technical issues, install and configure hardware/software, and ensure optimal performance of equipment. Regular travel to client sites is required, as well as the ability to work...

This role requires expertise in several different areas including :Expert user of digital production platforms in the domain of computational and parametric engineering design; At least one of the following technology stacks: Revit, Dynamo, Rhino, Grasshopper. Knowledge of more than one platform including Generative Components will be considered a...

Why Join Us?Work with a globally recognized company in a hybrid setup.Competitive salary package (R to R per hour, all-inclusive).Engage in exciting IT infrastructure operations.Gain exposure to cutting-edge technologies and cloud-based applications.Role OverviewAs a Desktop Support Engineer L2, you will provide technical support to our Johannesburg office...

Anticipated Contract End Date / Length : April 2025 - December 2025Work set up : Onsite for the first 6-8 weeks and then hybridOur client in the global professional services industry is looking for an Application Support Engineer to provide technical support and assistance to employees both on-site and remotely. The role involves troubleshooting hardware and...

About the RoleThis is an exciting opportunity for a Technical IT Professional to join our team at MillennialNxt Pty Ltd. We are looking for a motivated individual who is passionate about technology and has excellent technical skills.Key Responsibilities:Provide technical support and troubleshooting for hardware, software, and network-related issuesPerform...