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Branch Operations Supervisor

2 weeks ago

Durban, KwaZulu-Natal, South Africa Small Enterprise Development Agency_gov Full time

About the Role

We are seeking a seasoned Branch Operations Supervisor to join our team in KZN. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our branch and delivering high-quality services to our clients.

Responsibilities

  • Supervise and coordinate the work of branch staff members.
  • Develop and implement operational plans to improve efficiency and productivity.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Monitor and control costs, ensuring budgetary compliance.
  • Provide coaching and guidance to staff members to enhance their skills and performance.

Qualifications and Experience

  1. Bachelor's degree in Business Administration, Operations Management, or a related field.
  2. A minimum of 3-5 years of experience in a supervisory role, preferably in a similar industry.
  3. Excellent analytical, problem-solving, and decision-making skills.
  4. Strong leadership and communication abilities.