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iOS Systems Specialist
2 weeks ago
iStore South Africa is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Job SummaryThe iStore iOS technician is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service. This role requires providing adequate feedback and repair documentation for each repair, as per AASP guidelines.
Key Responsibilities- Repairing iOS devices to meet Apple's quality standards
- Providing excellent customer service and communication throughout the repair process
- Maintaining accurate records of repairs and feedback
This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about technology and delivering exceptional customer experiences.
