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DevOps Engineer

2 months ago


Cape Town, Western Cape, South Africa IOCO Full time

Role Summary

We are seeking a skilled DevOps Engineer to join our team at iOCO. As a member of our team, you will play a key role in implementing DevOps best practices, automating processes, and optimizing our development and deployment pipelines.

Key Responsibilities

  • Incidents and Queries
    • Provide Level 2 support on internal systems and external integration incidents and queries.
    • Taking ownership of application and software issues, and working with our Development Teams to resolve more advanced issues when necessary.
    • Perform advanced root cause analysis on incidents with comprehensive resolution.
  • Service Requests
    • Configure and maintain in-house schedules and scripting.
    • Ensure delivery of application solutions meets the needs of the business, ensuring the agility and flexibility of solutions to cater to future business demands.
    • Effectively manage the integration, manageability, and sustainability of hosted or procured system applications.
    • Apply governance and compliance principles to protect the interest of RCS e.g. management of risks, internal controls, security management, etc.
    • Ensure effective 3-month planning for own area of responsibility- ensuring the alignment to the business strategies and the 1-year IT plan.
  • Maintenance and Improvement
    • Maintained system components and ensure reliable deployment of new features.
    • Automate and implement processes.
    • Provide value to the business by providing appropriate input regarding the 'best use' of technology.
    • Effectively manage the design (technical specs), building, manageability, and sustainability of 'in-house' applications (SDLC, change control, capacity and performance planning, etc.) and components.
  • Standby
    • Rotational after-hours support duty is required to ensure the stability of critical business systems and processes.
    • Contribute to regular system patching.

Your Expertise

  • A relevant tertiary IT degree/diploma or equivalent.
  • 4+ years' experience with Microsoft Communication Foundation (MCF).
  • 4+ years' experience with .NET (C#).
  • 4+ years' experience with TSQL (stored procedures etc.).
  • Experience with SSIS advantageous.
  • Experience in the following languages: ASP.net advantageous.
  • Experience in SSRS advantageous.
  • Experience with MS SharePoint is advantageous.
  • Experience in using Agile Methodology will be beneficial.
  • Exposure to System Architecture and Technical Design.
  • Experience in working with complex teams/environments, i.e. Multi-tier solutions (in-house and external partners).
  • Working knowledge of the financial services industry with experience in the retail sector is an advantage.

Personal Attributes

  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Confidence to express ideas as part of a team.
  • Excellent communication (written, oral) and interpersonal skills.
  • Excellent communication and teamwork skills.

Why iOCO?

  • We want to work with someone who can solve complex real-world problems with innovative software solutions.
  • At iOCO, we believe anything is possible with modern technology, software, and development expertise.
  • You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.
  • Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.