Debtors Supervisor
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced Debtors Supervisor to join our team in establishing best practices and policies for our Credit Control team.
Main Responsibilities:
- Global Customer Procedures: Ensure all global customer procedures and payments processes are adhered to, maintaining a high level of customer satisfaction.
- Team Supervision: Supervise the team, providing guidance, training, and performance management to ensure timely and accurate processing of invoices.
- Dispute Resolution: Resolve disputes and work closely with the Manager to assist with process improvements and proactively make suggestions.
- Reconciliation: Take ownership of accounts reconciliation and customer statement reconciliations, ensuring accuracy and efficiency.
- Process Improvement: Promote process improvements and compliance across the team, monitoring systems and processes for optimal performance.
Requirements:
- Education: Relevant tertiary qualification in Accounting, Bookkeeping, or Credit Control.
- Experience: 4 to 5 years in a supervisory or team leader credit control role, with strong leadership skills and experience of leading process changes and improvements.
- Skills: Strong working knowledge of multi-currency consolidations, proficiency in MS packages, and ability to work in a high-pressure, fast-paced environment.
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