Higher Education Guidance Specialist

3 days ago


Cape Town, Western Cape, South Africa MANCOSA Full time
Job Overview

MANCOSA, a registered and accredited higher education provider, is seeking a skilled professional to fill the position of Student Advisor. The successful candidate will be responsible for guiding students in selecting suitable higher education programmes and persuading them to enrol at MANCOSA.


Key Responsibilities
  1. Student Guidance: Provide expert guidance on available programmes to students, with a focus on promoting MANCOSA's qualifications.
  2. Programme Understanding: Possess an in-depth understanding of MANCOSA's programmes and their benefits.
  3. Sales Target Achievement: Consistently meet or exceed sales targets per enrolment cycle.
  4. Lead and Application Management: Effectively manage the lead and application funnel to maximize student registrations.
  5. Enquiry Response: Respond promptly to student enquiries regarding programme offerings at MANCOSA.
  6. Enrolment Process: Understand and adhere to the enrolment process, policies, and guidelines.
  7. Follow-up Calls: Regularly follow up with leads and applications to ensure maximum conversion.
  8. Customer Service: Deliver exceptional customer service to students throughout their enrolment journey.


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