Client Success Lead
4 days ago
This is an exciting opportunity to join Pm Group as a Client Success Lead. As a key member of our team, you will be responsible for delivering exceptional results for our strategic customers. You will work closely with internal teams to ensure timely delivery of services, build strong relationships, and drive growth and profitability.
Key Responsibilities:- Become the trusted advisor for a portfolio of major clients, providing expert guidance and support to help them achieve their goals.
- Lead the development and implementation of customized solutions to meet the unique needs of each client.
- Collaborate with internal teams to ensure seamless execution of projects and initiatives.
- Identify opportunities to promote our company's solutions and expand relationships with existing customers.
- Conduct competitor analysis to stay ahead of the curve and identify new ways to retain customers.
- Develop and execute plans to address clients' business needs and drive growth and profitability.
- Implement customer-centric strategies to improve processes, products, and systems.
- Manage campaigns and interventions aligned with opportunities and available resources.
- Actively manage and report on Key Account Portfolio targets and industry performance.
- Maintain a customer-led approach to stakeholder management and develop a portfolio stakeholder engagement plan.
- Ensure a consistent understanding amongst all deal team members of Key Account Management Portfolio targets and goals.
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Client Success Team Lead
10 hours ago
Randburg, Gauteng, South Africa Wisevu Full timeJob OverviewWe're looking for a talented Marketing Agency Manager to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships and driving their digital marketing success.Key Responsibilities:Build strong relationships with clients, understanding their goals and challenges.Develop and implement...
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Consultant, Client Success
13 hours ago
Randburg, Gauteng, South Africa Visa Inc. Full timeConsultant, Client Success (Portuguese Speaking)The Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients' business.The Consultant is a trusted client advocate and works...
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Head of Client Success and Advocacy
10 hours ago
Randburg, Gauteng, South Africa Clickcatell Full timeWe are seeking a visionary leader to join our team at Clickatell. As a Director of Customer Success, you will play a critical role in driving our customer-centric strategy, fostering long-term relationships with our clients, and delivering exceptional results. If you are passionate about innovation and customer success, we encourage you to apply.The ideal...
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Client Success Associate
10 hours ago
Randburg, Gauteng, South Africa M-Kopa Kenya Limited Full timeWe are looking for a skilled Client Success Associate to join our sales team. In this critical role, you will work closely with agents, sales managers, and trainers to ensure the success of our clients.Key responsibilities include tracking and managing sales commissions, addressing service queries, and coordinating with team members to maintain open...
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Client Success Manager
13 hours ago
Randburg, Gauteng, South Africa Point. Your Marketing Investment Partner Full timeThe purpose of this position is to coordinate all activities associated with delivering against client objectives / requirements. To take ownership of all delivery details associated with their assigned customers and are the expert in their customer's business through leading the day-to-day customer deliverables.Key Responsibilities:Customer...
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Client Success Associate
10 hours ago
Randburg, Gauteng, South Africa Dixie Recruitment Full timeGlobal Graduates is looking for a Client Success Associate to join our team. In this role, you will leverage SaaS platforms to align strategies across departments and drive growth.Job Description :You will manage client workflows, ensure timely seller payouts, and monitor buyer collections. Additionally, you will streamline NATIS document requests and...
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Client Success Manager
10 hours ago
Randburg, Gauteng, South Africa Acca Careers Full timeJob DescriptionIn this exciting role, you will be responsible for managing client relationships, overseeing contract renewals, and driving business growth. As a key member of our team, you will have the opportunity to make a real impact on our clients' success and contribute to the company's continued growth and expansion.Responsibilities- Develop and...
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Client Success Professional
4 days ago
Randburg, Gauteng, South Africa The HR Company Full timeAbout the RoleAn experienced Key Account Manager is required to join our team at The HR Company, working within the Logistics / Transport / Risk Management sector in Benoni-Johannesburg.Key Responsibilities:Account management, including strategic planning, relationship building, and program implementation.Cross-functional collaboration to drive continued...
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Client Lead Director
10 hours ago
Randburg, Gauteng, South Africa Ad Talent Africa Full timeAd Talent Africa is seeking an experienced Account Director to join our team. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our clients, and developing and implementing business strategies to meet client objectives.The ideal candidate will have 3-5 years of experience in the...
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Client Success Director
13 hours ago
Randburg, Gauteng, South Africa Point Group Full timeThe purpose of this position is to engage customers in order to understand their key strategic drivers, develop business and resource plans to support clients' objectives, ensure long-term sustainability, growth and profitability for Iconic Collective and people development.Responsibilities:Business DevelopmentDeliveryPeopleSustainable GrowthCustomer...
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Digital Marketing Client Success Manager
13 hours ago
Randburg, Gauteng, South Africa Wisevu Full timeDigital Marketing Client Success ManagerWisevuJohannesburg, Gauteng, South Africa5 days agoWho we are?At Wisevu and our sister brand, we've been driving digital marketing success for over 17 years, specializing in SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Europe. Wisevu...
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Strategic Client Partner Lead
10 hours ago
Randburg, Gauteng, South Africa Symphony Industrial Ai, Inc. Full timeRole Description:We are looking for a Strategic Client Partner Lead to manage 1-2 large strategic accounts, delivering exceptional value and service to clients.Key Responsibilities:• Build and maintain strong relationships with key stakeholders in assigned accounts, serving as a trusted advisor.• Collaborate with internal teams to develop tailored...
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Client Lead
10 hours ago
Randburg, Gauteng, South Africa Tbwa Chiat Day Inc Full timeBurson is a global communications agency that helps brands and businesses redefine their reputation as a competitive advantage.We offer a range of services including communication strategy, media management and campaign execution.Our team of specialists work closely with clients to understand their needs and develop tailored solutions.THE ROLEAs a...
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Client Success Manager
10 hours ago
Randburg, Gauteng, South Africa Sanlam Group Full timeRequirementsTo succeed in this role, you will need to possess:Excellent communication and interpersonal skills.A solid understanding of financial products and services.The ability to think critically and strategically.Strong analytical and problem-solving skills.Exemplary customer service skills.You will also need to be highly motivated and results-driven,...
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Project Lead
1 day ago
Randburg, Gauteng, South Africa Ogilvy South Africa Full timeAbout the RoleThis is an exciting opportunity to join our team as a Project Lead - Client Management. As a Project Lead, you will be responsible for overseeing the development and delivery of client projects, ensuring that they are completed on time and to the required standard.You will work closely with cross-functional teams, including account managers,...
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Customer Success Leader
10 hours ago
Randburg, Gauteng, South Africa NielsenIQ Full timeAt NielsenIQ, we are seeking a seasoned Customer Success Leader to join our Strategic Analytics and Insights team. As a trusted advisor to our Brand and Media customers, you will be responsible for matching SA&I solutions to clients' key business questions and driving revenue growth through retained business.Candidates with at least 6-7 years of experience...
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Customer Success Manager
1 day ago
Randburg, Gauteng, South Africa Tracker South Africa Full timeTracker connect requires the service of the Customer Success Manager in the Okgo department who will ensure the successful implementation and ongoing management of OKgo's supply chain visibility solutions for clients. The role will further work closely with clients to understand their unique needs, provide tailored solutions, and drive maximum value for them...
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Customer Success Manager
13 hours ago
Randburg, Gauteng, South Africa Symphony Industrial Ai, Inc. Full timeWe seek a Client Partner to join our SymphonyAI Financial Services team, based in Johannesburg. As a key member of the SymphonyAI Financial Services team, you will manage 1-2 large strategic accounts, working closely with clients and internal teams to ensure the delivery of exceptional value and service.Your role will be pivotal in strengthening client...
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Operational Lead
10 hours ago
Randburg, Gauteng, South Africa abc Full timeAbout the RoleWe are seeking an experienced operational lead to join our Client Care Department. As a senior customer experience manager, you will be responsible for leading multiple teams and driving operational excellence.Job DescriptionYour key responsibilities will include:Setting targets and managing budgetsDeveloping and implementing operational...
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Director : Customer Success
13 hours ago
Randburg, Gauteng, South Africa Clickcatell Full timeClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions...