Team Lead Retail Store

5 days ago


Cape Town, Western Cape, South Africa TFG Limited Full time

About the Role:

We are seeking a highly skilled and experienced Store Manager to join our team at TFG Limited.

Job Summary:

  • To lead and manage a high-performing retail store team, ensuring exceptional customer service and driving sales growth.
  • To develop and implement strategies that drive business results, improve operational efficiency, and enhance customer experience.
  • To build and maintain strong relationships with customers, colleagues, and stakeholders, fostering a positive and inclusive work environment.

Key Responsibilities:

  • Develop and execute in-store marketing and promotional plans to drive foot traffic and sales.
  • Lead and motivate the store team to achieve sales targets, resolve customer complaints, and maintain a clean and safe store environment.
  • Collaborate with the regional team to share best practices, participate in training sessions, and contribute to the overall success of the business.
  • Implement effective inventory management and visual merchandising strategies to drive sales growth.

Requirements:

  • Bachelor's degree or equivalent experience in a retail or related field.
  • A minimum of 3 years' experience in a senior retail role, preferably as a store manager or above.
  • Excellent communication, leadership, and interpersonal skills.
  • Demonstrated ability to drive sales growth, manage budgets, and optimize store operations.

Salary and Benefits:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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