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Vehicle Diagnostic and Repair Expert

2 weeks ago

Pretoria, Gauteng, South Africa Ford Motor Company of South Africa (Pty) LTD Full time
About the Opportunity

We are seeking an experienced Field Service Engineer to join our team. This individual will be responsible for providing technical support to dealerships and must possess excellent communication and problem-solving skills.

Main Responsibilities:

  1. Collaborate with dealer technicians to diagnose and resolve complex technical issues.
  2. Provide expert advice to TAC engineers, Zone Managers, and CRC agents on litigation matters.
  3. Develop and implement strategies to improve technical support services.
  4. Conduct workshops and training sessions to enhance technician skills.
  5. Collaborate with cross-functional teams to address technical concerns and improve overall quality.