Computer Systems Engineer

3 days ago


Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

Job Description

As a Computer Systems Engineer - Help Desk, you will play a critical role in supporting our customers' computer systems. Your primary responsibilities will include answering technical questions, resolving issues, and maintaining hardware and software configurations.

This position requires someone with a strong analytical mind and excellent problem-solving skills. You must be able to work effectively in a fast-paced environment and communicate complex technical information to non-technical stakeholders.

Key Responsibilities:

  • Provide second-line technical support to customers via phone, email, or in-person.
  • Analyze and resolve technical issues related to hardware, software, and networking.
  • Maintain accurate records of customer interactions and technical issues.

Requirements:

  1. At least 3 years of experience in a similar role.
  2. A+ and N+ certification (or relevant experience).

What We Offer:

You will have the opportunity to work with a variety of technologies and gain valuable experience in a dynamic environment.



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