Master Technician

2 days ago

East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time
Main Job Responsibilities

The Master Technician will be responsible for ensuring all system checks, campaign management, and warranty activities are conducted in accordance with customer and company standards.

Key Responsibilities
  • Ensure all work on vehicles is conducted in accordance with relevant standards and procedures.
  • Conduct system checks and campaign management activities on vehicles.
  • Conduct fault finding investigations on problem vehicles.
  • Ensure all repairs and maintenance, part replacement of vehicles is conducted in accordance with the clients and the company's standards.
  • Conduct warranty repairs on vehicles as and when required.
  • Ensure all tools and equipment are in good working condition.
  • Adhere to all safety requirements and ensure correct PPE is worn at all times.
  • Responsible for ensuring the workshop and work areas are kept clean and tidy at all times.
  • Ensure all incidents and 'near misses' are reported immediately to relevant personnel.
  • Ensure Incident / Accident / CAR reports are compiled & reported according to standard.
  • Responsible to train other hourly paid technicians in doing complex campaigns.
  • Ensure that tasks at hand are completed within the quoted time.
  • Conduct time estimation for campaigns requested for the input for quoting purposes.
  • Establish tools, equipment, and support labor required for the requested campaigns.
  • Provide daily / weekly plans for the campaigns to be done and completed.
  • Responsible for documentation of all units done for tracking purposes.
Additional Duties

The Master Technician will also be responsible for ensuring the department adheres to ISO 45001 Quality Processes and standards.

Additionally, the role requires performing any task not specified above as and when required by management.

Competencies
  • Communication skills
  • Attention to detail
  • Team work
  • Judgement and Decision making
  • Integrity and professionalism
Education and Experience
  • Valid Code B (08) driver's license with no endorsement
  • Grade 12 with English fluency (written and spoken)
  • Relevant Technical qualification (certified mechanic – red seal/ certified trade tested)
  • Advanced Computer literacy: Microsoft word; Excel; Internet; Microsoft outlook
  • 3-5 years relevant experience
  • Knowledge of Automotive systems (vehicle layout, function, and location of parts)
  • Knowledge of mechanical issues, warranties, service, and general repairs
  • Organisational, customer service, communication, interpersonal, and training skills
  • Ability to work under pressure and meet strict deadlines

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