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Head of Finance Operations Manager

2 months ago


Centurion, Gauteng, South Africa The Recruitment Council Full time
About the Role

We are seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the company.

Key Responsibilities
  • Stakeholder Management:
    • Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.).
    • Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility.
    • Manage the company's commission month-end close-off procedures with stakeholders.
    • Create and maintain partnerships with relevant stakeholders to understand business priorities and requirements.
  • Internal Process:
    • Lead the management team in the delivery of departmental key performance areas.
    • Contribute to strategic planning and implementation of initiatives for the company's finances.
    • Drive business optimisation initiatives to ensure cost-effective operating structures, maximum efficiency levels, reduction in waste in all aspects and strengthening processes.
    • Drive digital transformation.
    • Lead the provision of information and insights pertaining to the functional areas.
    • Lead the enablement and implementation of effective risk management.
  • Finance:
    • Prepare and control the budget for the area, including authorisation of expenditure.
    • Implement and monitor internal financial controls and provide feedback accordingly.
    • Identify opportunities to enhance cost-effectiveness and increase operational efficiency.
  • People:
    • Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity.
    • Demonstrate exemplary leadership behaviour in line with business culture through personal development, commitment and dedication in support of organisational values.
    • Drive a culture that guides and directs best practices, fostering an environment of continuous learning, improvement and cohesiveness.
    • Drive transformation and encourage innovation, change agility and collaboration within the team.
    • Drive own development and performance.
    Requirements
    • A minimum of 10 years of previous experience in a similar environment at a managerial level is essential.
    • Previous experience with commissions, payroll and sales operations is essential.
    • Working knowledge of FAIS, FICA, South African Labour and Tax Legislation.
    • Comprehensive experience in establishing and building relationships as well as managing stakeholder expectations with middle and senior managers across Sales Channels, Product Houses, Finance, Governance and Risk.
    Qualifications
    • Grade 12.
    • Bachelor's Degree or equivalent qualification in commerce.
    • Post Graduate Degree.
    Competencies
    • Business acumen.
    • Leadership.
    • Drive for results.
    • Teamwork.
    • Critical thinking and problem-solving skills.
    • Stress tolerance.
    • Adaptability.
    • Conflict management and resolution.
    • Resilience.
    • Self-awareness and insights.