Marine Claims Specialist
2 days ago
AtripleA Recruitment & Temps is seeking an experienced Marine Claims Specialist to join our team.
Key Responsibilities:- Develop and implement effective claims case strategies to ensure accurate reserve assignments, thorough investigations, and optimal supplier engagement.
- Acquire and organise relevant evidence and information to accurately assess claim values and identify potential fraud and recovery indicators.
- Review, resolve, and proactively finalise claims within authority limits, ensuring optimal settlement levels.
- Prepare reports and engage with reinsurers and global claims on cases exceeding retention limits.
- Maintain adherence to local regulatory and governance requirements throughout the claim lifecycle, ensuring decisions are made using the right standards.
- Refer to customer-specific claims handling protocols and/or customer proposition service charters to understand and meet customer needs and expectations.
- Degree
- 5+ years of specific claims experience
- Technical knowledge of products and services
- Expert technical claims handling knowledge across a range of lines of business/claim types
- Knowledge of legal systems and interpretation of legal liability
- Knowledge of industry standards and protocol
- Able to understand claims market agreements in various territories and access relevant knowledge
- Previous experience in managing and handling difficult coverage issues, with examples
- Awareness of the litigation process through all courts
- Knowledge of engaging with lead experts
- High-level awareness of interdependencies with other Company Functions (Finance, Reinsurance, Marketing, Actuarial, Underwriting, and Legal)
- High-level awareness of market/industry issues
- Recognises relevance of customer proposition and how to interpret specific handling requirements
- Recognise the benefit of providing excellent customer service
- Ability to articulate prioritisation and working to deadlines
- Desire to learn and be flexible to business change
- Report to manager
- Engage and collaborate with colleagues within the Claims Functions
- Engage and collaborate with other Functions such as Underwriting
- Engage and inform internal customer stakeholders
Working at AtripleA Recruitment & Temps:
- Always work lawfully and in accordance with pre-defined regulatory compliance and financial requirements.
- Work at all times in accordance with procedures, group/company policy, processes, and controls the Internal Control Framework.
- Ability to recognise and understand appropriate legislative regulations specific to each territory covered within the role.
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