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Guest Experience Coordinator

2 weeks ago

Durban, KwaZulu-Natal, South Africa Hollywoodbets Full time
Job Responsibilities
  • Manage the LPM's machine to ensure effective guest service is provided at all times.
  • Constantly seek opportunities to improve guest service and manage guest needs.
  • Provide good guest service by being friendly, helpful, polite, and courteous at all times.
  • Proactively address guest complaints and ensure positive guest feedback.
Requirements

To succeed in this role, you will need:

  • 1-2 years of gaming industry experience.
  • Good communication and interpersonal skills.
  • Able to manage income and payouts through following company procedures.
  • Demonstrate a good understanding of betting procedures.