Senior Transformation Specialist
3 days ago
TTEC is a leading provider of customer experience solutions, and we are seeking an experienced Transformation Director to join our team in South Africa. This is a senior-level position that requires a strong understanding of BBBEE codes and regulations.
About the CompanyTTEC is a global leader in customer experience solutions, serving clients across multiple industries. We offer a range of services, including contact center outsourcing, digital marketing, and customer relationship management.
Responsibilities- Drive transformation and impact initiatives that align with our global strategy.
- Develop and maintain the transformation strategy for the business, ensuring compliance with legislative requirements.
- Collaborate with internal and external stakeholders to promote TTEC's BBBEE and impact initiatives.
- Relevant experience in a transformation role within a BPO or similar international services organization.
- Minimum of 2 years' experience in a transformation role at management/EXCO level in a BPO.
- Experience working within an international matrix organization.
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