Digital Content Specialist

7 days ago


Johannesburg, Gauteng, South Africa Mimecast Full time

Job Summary


We are seeking a highly skilled Digital Content Specialist to join our Customer Excellence team at Mimecast. As a Digital Content Specialist, you will be responsible for creating and managing digital content for our Customer Community and digital customer campaigns.


Key Responsibilities



  • Develop and maintain a scheduled program of engaging digital content within the Mimecast Community and a library of digital content for focused campaigns to customers across segments and products.
  • Oversee and manage digital content libraries to ensure that content remains well-documented and up-to-date.
  • Collaborate with internal resources to develop content and work closely with principal project managers aligned with Product Success to ensure that relevant digital content supports our new product launches.
  • Partner with the Knowledge team to ensure that customer-facing product hubs are updated and intuitive from a digital experience perspective.
  • Build processes and relationships throughout the business to maintain a roster of contributors for the diverse levels of content needed.
  • Work with relevant colleagues to ensure that our user experience within Digital follows sound principles and is in line with the Mimecast brand.
  • Consult with stakeholders and subject matter experts to design content relevant to deflect trending issues.
  • Report performance of content regularly to the business.
  • Utilize SEO methods to increase site traffic.

Requirements



  • Experience in designing and delivering creative and engaging content.
  • Demonstrated excellence in writing, proofreading, and editing.
  • A portfolio of applicable outputs.
  • Strong HTML skills and demonstrated experience in designing with HTML.
  • Proficiency in leveraging CSS.
  • Strong skills in PowerPoint template creation.
  • An understanding of SEO best practices.
  • Excellent research, organizational, and time management skills.
  • Strong listening and communication skills.
  • The capacity to work independently and collaboratively.
  • Ability to work efficiently without compromising quality or accuracy.
  • Community platform best practices.
  • Gainsight platform knowledge advantageous.
  • Zendesk skills would be an advantage.
  • Vidyard video platform skills.
  • Understanding of common CRM data structures to support trigger-based campaigns.
  • Ability to effectively use Google Analytics to drive content changes.

About Mimecast


Mimecast is a company driven by purpose. We protect the world of business from cyber threats and make it easier for customers to use technology to achieve their goals. If cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That's The Mimecast Way.



  • Johannesburg, Gauteng, South Africa Mimecast Full time

    About the RoleWe are seeking a highly skilled Digital Content Specialist to join our team at Mimecast. As a key member of our Customer Excellence team, you will be responsible for creating and managing digital content that drives customer engagement and supports our business goals.Key ResponsibilitiesContent Creation: Develop and maintain a scheduled program...


  • Johannesburg, Gauteng, South Africa Mimecast Full time

    About the RoleWe're seeking a talented Digital Content Creator to join our Customer Excellence team at Mimecast. As a key member of our team, you'll be responsible for creating and managing digital content that drives customer engagement and supports our business goals.Key ResponsibilitiesDevelop and maintain a content calendar to ensure timely and relevant...


  • Johannesburg, Gauteng, South Africa Mimecast Full time

    Job Title: Digital Content CreatorWe're seeking a talented Digital Content Creator to join our Customer Excellence team at Mimecast.About the Role:The Digital Content Creator will be responsible for creating and managing digital content for our Customer Community and digital customer campaigns. This role is critical in driving customer engagement in our...


  • Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Job Title: Content and Marketing SpecialistDescription:We are seeking an experienced Content and Marketing Specialist to join our team at Kontak Recruitment. The successful candidate will be responsible for managing and improving the company blog, ensuring relevant and engaging content. This will include conducting marketing activities, with an emphasis on...


  • Johannesburg, Gauteng, South Africa HandPicked Recruitment Full time

    Job DescriptionWe are seeking a highly skilled Content Creator to join our team at HandPicked Recruitment. As a key member of our content team, you will be responsible for creating engaging and high-quality content across various platforms.Key Responsibilities:Develop and implement a content strategy that aligns with our brand values and goals.Produce...


  • Johannesburg, Gauteng, South Africa RMV Solution Full time

    Job DescriptionRole Summary: We are seeking a skilled Digital Content Creator to join our RMV Solution team. As a Digital Content Creator, you will be responsible for designing, developing, and maintaining our company's websites and digital marketing materials.Key Responsibilities:Design and develop visually appealing and user-friendly websites that meet our...


  • Johannesburg, Gauteng, South Africa Aristo Sourcing Full time

    {"title": "Content Writer/Digital PR Role", "description": "Job SummaryWe are seeking a talented and motivated Content Writer/Digital PR professional to join our team remotely. As a Content Writer/Digital PR, your primary responsibility will be to create high-quality, engaging content and quotes for our clients, as requested by publications across various...


  • Johannesburg, Gauteng, South Africa abc Full time

    Job SummaryABC is seeking a skilled Digital Content Producer to create engaging corporate content and manage client accounts.Develop and produce high-quality corporate content for digital signage, presentations, and other mediums.Collaborate with the creative team to ensure content aligns with client branding and messaging.Manage the content production...


  • Johannesburg, Gauteng, South Africa LexisNexis South Africa Shared Services (Pty) Ltd Company Full time

    About the RoleWe are seeking a highly skilled and experienced lawyer to join our Lexis+ team as a Digital Content Generalist IV. As a key member of our team, you will be responsible for creating, developing, and maintaining market-leading content for our Banking & Finance practical guidance module.Key ResponsibilitiesDevelop and maintain high-quality content...


  • Johannesburg, Gauteng, South Africa TOTALCARE PEOPLE® SOLUTIONS Full time

    Job SummaryTotalCARE People® Solutions is seeking a skilled Digital Resourcer to drive our client’s digital presence and promote top job opportunities. This role involves social media and marketing expertise, with a strong focus on content creation, social listening, and lead generation.Key ResponsibilitiesSocial Listening & Media Management:Monitor and...


  • Johannesburg, Gauteng, South Africa Aristo Sourcing Full time

    {"title": "Content Writer/Digital PR Writer", "description": "Job Title: Content Writer/Digital PR WriterWe are seeking a talented and motivated Content Writer/Digital PR experienced writer to join our team remotely. In this role, your primary responsibility will be ghost-writing unique and valuable quotes and content, as requested by publications - across...


  • Johannesburg, Gauteng, South Africa Phoenix Support Services Full time

    {"h1": "Digital Marketing Specialist Job Description", "p": "We are seeking a highly skilled Digital Marketing Specialist to join our team at Phoenix Support Services. As a Digital Marketing Specialist, you will be responsible for developing and executing digital marketing campaigns to drive business growth and increase brand awareness. Responsibilities: *...

  • Marketing Assistant

    1 week ago


    Johannesburg, Gauteng, South Africa Whizants Full time

    About this role: We're looking for a Marketing Assistant - Digital Content to support our marketing team in creating engaging digital content.Key responsibilities:Assist in developing and implementing digital marketing campaignsCollaborate with the team to create engaging content for social media and email marketingMonitor and analyze campaign performance to...


  • Johannesburg, Gauteng, South Africa Kasselman Associates Full time

    Job Title: Digital Marketing and Content ManagerWe are seeking a highly skilled Digital Marketing and Content Manager to lead our marketing initiatives across multiple entities within our group in Sandton.Key Responsibilities:Develop and implement marketing strategies across multiple companiesCreate and manage engaging content for social media, websites,...


  • Johannesburg, Gauteng, South Africa Ad Talent Africa Full time

    Job Title: Digital Media SpecialistWe are seeking a highly skilled Digital Media Specialist to join our team at Ad Talent Africa. As a Digital Media Specialist, you will be responsible for developing and implementing our social media strategy to increase brand awareness and drive sales.Key Responsibilities:Develop and implement social media strategy to...


  • Johannesburg, Gauteng, South Africa beBee Professionals Full time

    We are seeking a highly skilled Digital Content Manager and Editor to join our team at beBee Professionals in Johannesburg. The ideal candidate will have a degree in journalism, communications, or a related field and at least 3 years of experience in content development and editing.The successful candidate will be responsible for creating, editing, and...


  • Johannesburg, Gauteng, South Africa Uplift People Consulting Full time

    About UpliftUplift is a dynamic agency that specializes in global talent search, covering various regions and markets. With a strong presence in 52 countries, we leverage cutting-edge technology and innovative approaches to source top executive and mid-senior talent across various functions. Our engagement with our audience includes a podcast, newsletter,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    **Job Title:** Senior Copywriter**Job Summary:** We are seeking a highly skilled Senior Copywriter to join our team at Isilumko Staffing. The ideal candidate will have a proven track record of creating engaging and clear content that drives user experiences.**Key Responsibilities:**Develop messaging and micro copy for digital experiences, working closely...


  • Johannesburg, Gauteng, South Africa Phoenix Support Services Full time

    Job Title: Digital Marketing SpecialistWe are seeking a highly skilled Digital Marketing Specialist to join our team at Phoenix Support Services. As a key member of our marketing team, you will be responsible for developing and executing digital marketing campaigns to drive business growth and increase brand awareness.Key Responsibilities:Develop and...


  • Johannesburg, Gauteng, South Africa Liham Consulting Pty (Ltd) Full time

    About the RoleWe are seeking a highly skilled Content Manager to join our team at Liham Consulting Pty (Ltd). As a key member of our marketing team, you will be responsible for developing and executing a comprehensive content strategy that drives engagement and conversions.Key ResponsibilitiesDevelop and implement a content strategy that aligns with our...