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ICT Service Delivery Manager

2 weeks ago

Pretoria, Gauteng, South Africa Headcount Personnel Consultants Full time
Job Overview

We are seeking an experienced ICT service delivery manager to lead our client services business unit in Gauteng. The successful candidate will oversee a team of specialists, engineers, account managers, and administrative staff.

Key Responsibilities
  • Manage all aspects of client service contracts, including end-user devices, IT support, sales, account management, project management, and related services.
  • Drive revenue, sales, solutions, presales, technical support, and project management within the client services domain.
Requirements
  • Minimum 10+ years of relevant experience in the ICT sector, with at least 5 years in a managerial capacity.
  • Extensive knowledge of client service operations, including end-user devices.
  • Proven track record of successful revenue generation and sales management.