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Retail Store Supervisor Opportunity

3 weeks ago

Nelspruit, Mpumalanga, South Africa Lindt and Sprungli (South Africa) Full time

Lindt & Sprüngli (South Africa) (Pty) Ltd is a leading premium chocolate manufacturer with a strong presence in the South African market. We are committed to delivering exceptional quality and customer service through our network of boutique stores and online platform.

We are seeking a highly motivated and experienced Store Manager to lead our boutique stores and drive sales growth. The ideal candidate will have a strong background in retail management, excellent communication and leadership skills, and a proven track record of driving sales growth and improving operational efficiency.

Key Responsibilities

The successful candidate will be responsible for:

  • Managing the day-to-day operations of our boutique stores, including staffing, inventory management, and customer service
  • Developing and implementing sales strategies to drive growth and improve profitability
  • Leading and developing a high-performing team of sales associates
  • Maintaining high standards of customer service, product knowledge, and visual merchandising
  • Monitoring and controlling costs, including stock levels, waste, and energy consumption
  • Staying up-to-date with market trends, competitor activity, and industry developments
Requirements

To be considered for this exciting opportunity, you will need:

  • Minimum 2 years' experience in a retail management role
  • Proven track record of driving sales growth and improving operational efficiency
  • Excellent communication, leadership, and interpersonal skills
  • Ability to work autonomously and make decisions in a fast-paced environment
  • Strong analytical and problem-solving skills, with a focus on data-driven decision making
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Availability to work flexible hours, including evenings and weekends