Brand Reputation Specialist

1 week ago


Johannesburg, Gauteng, South Africa Hire Resolve Full time

Hire Resolve's client is a dynamic beverage company seeking a skilled Content Creator - Social Media to join their team. The ideal candidate will be responsible for creating engaging content, including text posts, videos, and images, to enhance brand reputation and increase customer engagement.

Key Responsibilities:

  1. Create engaging content that aligns with the company's overall brand objectives.
  2. Maintain a positive online reputation by monitoring and responding to customer queries, complaints, and feedback.
  3. Collaborate with the marketing team to ensure consistent messaging and brand presence across all digital platforms.
  4. Analyze social media metrics to measure engagement, sentiment, and campaign effectiveness.

Requirements:

  1. 2+ years of experience in content creation or a related field.
  2. In-depth knowledge of various social media platforms and their best practices.
  3. Excellent written and verbal communication skills.
  4. Strong analytical skills to interpret data and identify trends or patterns.
  5. Familiarity with social media management tools and analytics platforms.


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