Process Improvement Manager

3 days ago


Johannesburg, Gauteng, South Africa Adv Global Group Full time

As a Process Specialist at Adv Global Group, you will play a crucial role in optimising business processes to drive efficiency and productivity.

You will be responsible for analysing and improving existing processes, developing and implementing new ones, and ensuring compliance with company and industry standards.

Key Responsibilities:

  1. Analyse and improve business processes to increase efficiency and productivity
  2. Develop and implement process solutions to streamline operations
  3. Plan, document, and analyse specific business processes to ensure compliance with company and industry standards
  4. Evaluate existing business processes and create flowcharts, manuals, and documentation outlining current practices
  5. Create overall business process flow through assembling data and studying ways to develop process improvements
  6. Work closely with internal departments to gather information, develop, and finalise internal processes pertaining to contracts and service delivery
  7. Document and update business processes by writing step-by-step guides for ease of understanding
  8. Oversee the implementation of improved processes through close collaboration with managers, team members, and other employees
  9. Consult with external expertise to ensure all processes comply on all levels and aspects of business operations
  10. Regularly monitor and analyse business processes through compilation of reports and consultation with departments
  11. Identify and mitigate process risks and issues
  12. Train employees on new procedures and policies and conduct ongoing analyses to ensure desired outcomes

Required Skills and Qualifications:

  1. Minimum Grade 12 with preferably Mathematics
  2. ND or Degree in relevant field of expertise
  3. Minimum 2 – 3 years' experience in business process analysing, designing, and implementation
  4. Proven experience as a Process Manager or similar role
  5. Advanced understanding of process improvement methodologies

What We Offer:

  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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