Credit Risk Team Member

1 week ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

Job Summary:

Isilumko Staffing is seeking a highly motivated and detail-oriented BCOM graduate to join our client's Credit Risk team on a 3-month contract basis. As a Credit Risk Team Member, you will play a crucial role in assessing and managing credit risk for our client's banking products.

Key Responsibilities:

  • Client Liaison: Develop and maintain strong relationships with clients to ensure effective communication and issue resolution.
  • Dealing with Irritable Clients: Utilize excellent customer service skills to resolve client complaints and concerns in a professional and courteous manner.
  • Credit Risk Assessments: Conduct thorough credit risk assessments to determine the creditworthiness of clients.
  • Affordability Assessments: Evaluate clients' ability to afford banking products and services.
  • Client Communication: Inform clients of the outcome of their credit card applications and provide guidance on next steps.
  • Declined Credit Card Applications: Motivate clients to reapply for credit card applications and provide feedback on areas for improvement.

Requirements:

  • Valid Matric: Possess a valid Matric certificate as proof of academic achievement.
  • Relevant BCOM Degree: Hold a relevant BCOM degree from a recognized institution.
  • Reliable Transportation: Possess a reliable mode of transportation to travel to client sites and attend meetings.
  • Rotational Shifts: Willingness to work rotational shifts, including evenings and weekends.
  • Alternate Saturdays and Public Holidays: Availability to work on alternate Saturdays and public holidays.
  • Clear Criminal Record: Possess a clear criminal record and be willing to undergo background checks.
  • Clear Credit Record: Maintain a clear credit record and be willing to undergo credit checks.
  • Clear Fraud: Possess a clear fraud record and be willing to undergo fraud checks.
  • Can-Do Attitude: Demonstrate a positive and proactive attitude towards work and clients.
  • Eagerness to Learn: Show a willingness to learn and develop new skills to enhance job performance.
  • Reliability: Demonstrate reliability and punctuality in attending meetings and completing tasks.
  • Energetic: Possess high energy levels and be able to work in a fast-paced environment.
  • Excellent Customer Service Skills: Provide exceptional customer service to clients and internal stakeholders.
  • Excellent English Communication: Possess excellent English communication skills, both written and verbal.
  • Objection Handling: Develop skills to effectively handle client objections and concerns.

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