Process Improvement Specialist

4 days ago


Johannesburg, Gauteng, South Africa Parvana Full time
About Parvana

We are a dynamic organization that provides financial service solutions to our clients. Our focus on culture fit has resulted in a dedicated team of over 600 employees, many with over a decade of tenure. We strive to create a sense of togetherness, trust and respect within our organization and continuously support our employees' learning and growth.

As a Process Improvement Specialist at Parvana, you will play a key role in leading engaging workshops with stakeholders, fostering collaboration and innovation. You will evaluate new or updated processes from a business perspective, driving efficiency and effectiveness. Additionally, you will design and integrate automated workflow processes to streamline operations.

Key Responsibilities:

  1. Lead process evaluation workshops with stakeholders, promoting collaboration and innovation.
  2. Evaluate new or updated processes from a business perspective, ensuring efficiency and effectiveness.
  3. Design and integrate automated workflow processes to enhance operational efficiency.
  4. Take ownership of designing and implementing workflow processes and components.
  5. Test and deliver workflow-based solutions, meeting stakeholder expectations.
  6. Provide comprehensive onsite training and documentation support, empowering teams to adopt new processes confidently.

Your Qualifications:

  • Experience in workflow design is beneficial.
  • Excellent written and oral communication skills.
  • Ability to work collaboratively in a fast-paced environment.
  • Desire to continuously learn and grow with the organization.


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