Warehouse Operations Specialist
3 days ago
We are a leading Supply Chain and Sales & Merchandising partner, offering a fully integrated, temperature-controlled network in Southern Africa.
Our greatest resource is our people, with skilled, curious, and can-do individuals at the forefront of our operations. We strive to provide exceptional service and solutions to our customers through our assets and infrastructure.
We boast a unique vehicle fleet featuring 'multi-temperature' vehicles, enabling us to service businesses across frozen, chilled, and ambient temperature zones on a single delivery.
Key Responsibilities- Ensure all necessary inbound stock management checks are conducted within the warehouse in accordance with Company policy and procedures. Accurately check all picked and palletized stock across the warehouse prior to dispatch and loading.
- Perform GRV administration tasks, including compliance with established procedures and Company standards to maintain effective control over administrative processes. Implement required documentation and categorization per Group standards. Receive and match GRV's accurately and timeously. Match GRV quantity and value to delivery note and ensure timely input to SAP for an accurate transaction record. Process and capture required transactions in SAP. Manage and address customer queries. Match creditor's invoices, delivery notes, and GRV's received daily as required. Process short-supplied and over-supplied stock. Ensure that all goods entering the Company, and services performed for the Company are GRV'ed. Ensure that loading documents are captured correctly. Systematically pick stock according to FEFO. Print picking, checking, and loading documents. Conduct blind checks and balance back to picking requirement before billing. Ensure quantity picked and loaded balances back to invoiced stock. Weigh picked and bulk stock and balance back to weigh bridge. Print all trip sheets. Check for outstanding shipments and take action. Record reprinted invoices on the reprint form and file. Maintain document control until handover is completed. Keep the distribution office clean at all times. Ensure sufficient invoice paper is available prior to billing. Ensure invoice printers are kept clean and report faults immediately.
- Maintain a high standard of housekeeping inside the cold room. Ensure cleaning equipment is maintained and stored correctly. Ensure stacking is neat, square, and secure. Ensure the work area is neat and tidy at all times. Clean waste from floors before the end of the day and keep walkways neat and tidy. Remove pallet boards and pallets timeously from pick levels and cold room.
- Take daily temperatures and maintain records of all temperatures. Report any problems to the Shift Warehouse Controller. Maintain the cold chain at all times. Minimize standing time outside the cold room. Ensure frozen products are handled according to SOP. Ensure products are stacked correctly and securely. Prevent manhandling of products. Conduct spot checks on dispatching. Ensure proper handling, storing, stacking, and rotation of stock. Minimize damage of products on receiving, in cold room, and whilst loading. Monitor stock movement at all times. Prevent overloads, short loads, and wrong loads. Assist in preparing the warehouse for stock counts. Ensure all damaged stock has been isolated and noted. Ensure easy access to product for counting purposes. Conduct daily stock counting as requested by the Warehouse Shift Controller. Report all problem stocks to the Shift Warehouse Controller.
- Maintain and monitor the loading rate (speed and accuracy). Complete performance sheets and record time lost or any other problems. Clock in and out at correct times. Keep overtime to a minimum. Report late arrivals to the Shift Warehouse Controller.
- Observe compliance with health and safety regulations / ISO requirements. Ensure high levels of housekeeping, fire and accident prevention, safe work practices, and proper job instructions.
- Ensure loading and freezer doors are kept closed. Maintain a glass-free area by covering glass fixtures and not allowing cups and bottles near any product. Ensure trucks are pre-cooled.
- Take ownership and accountability for tasks and activities. Demonstrate effective self-management in planning, prioritizing, and self-development. Give work instructions to Loaders, Forklift Drivers, Reach Truck Drivers, and Pickers in the absence of the Shift Warehouse Controller. Ensure quality and productivity standards of work are consistently maintained. Inform relevant parties of unmet tasks or deadlines and provide appropriate resolutions. Support and drive the business core values. Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.
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