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Case Management and Office Supervisor
2 months ago
We are seeking a highly skilled and experienced Case Management and Office Supervisor to join our team at Dymaxa Recruitment. The successful candidate will be responsible for managing the overall Case Management function, nationally, as well as being responsible for the direct administration of cases for various areas.
Key Responsibilities:- Manage the administration of dispute resolution and enforcement procedures in terms of relevant legislation and the collective agreements of NBC.
- Screen all dispute referrals received in relation to jurisdiction, lateness, citation, or any defect as per CCMS Rules.
- Prepare and process compliance orders and referral forms for set down.
- Record and allocate cases received with Case Numbers and open case files.
- Assist with queries on settlement agreements, rescission, and review applications.
- Monitor the Commissioner selection for handling all set down matters and ensure there is a selection of commissioners to assist with hearings in your regions when required.
- Handle and ensure that all awards issued are perused, certified and enforceable.
- Manage all set downs on conciliation and arbitration matters.
- Follow up on all enforcement awards, settlement agreements to ensure compliance.
- Engage and approve Sheriff costs, in consultation with the Legal & Compliance Manager, attachment and removal of properties in enforcement of awards.
- Engage with Legal & Compliance Manager on complex matters that need legal opinion.
- Assist legal counsel in preparation for the various hearings by availing record of proceedings when required (case information files).
- Ensure an effective flow of information process throughout the Council's departments.
- Diploma or Degree in Law/Industrial Relations.
- 3-5 years' experience in Full IR/Law functions.
- Understanding of IR and Legal matters, processes, and procedures.
- Knowledge of legislation (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act).
Basic Salary R14 200 CTC.