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Customer Service Ambassador

3 weeks ago

Johannesburg, Gauteng, South Africa Stryker Group Full time

Job Overview

  • Stryker Group is seeking a highly skilled Customer Service Ambassador to provide exceptional support to our customers.

About the Role

  • We are looking for an experienced professional with excellent communication and interpersonal skills to lead our customer service team.

Responsibilities

  • The ideal candidate will have 2 years of experience in a similar role, with a proven track record of delivering high-quality customer service.
  • You will be responsible for managing multiple tasks simultaneously, working under pressure, and maintaining accurate records.
  • Key responsibilities include processing sales orders, quotations, and invoices; maintaining automated ordering systems; and managing On Time In Full KPIs.

Requirements

  • Proven ability to work effectively in a team environment and demonstrate strong leadership skills.
  • Demonstrated previous experience in continuous improvement, focusing on Quality, Productivity, and Customer Engagement.
  • Able to handle multiple tasks simultaneously, prioritize workload, and meet deadlines.