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Debt Recovery Specialist
3 weeks ago
Job Description
Tower Group is seeking a skilled Debt Recovery Specialist to join our team.
About the Role
We are looking for an experienced professional with a strong background in credit control and collections. As a Debt Recovery Specialist, you will be responsible for collecting outstanding debts and preventing bad debt for Tower Group's corporate, business, and consumer portfolios.
Key Responsibilities:
- To collect outstanding debts and prevent bad debt through effective communication with customers and timely follow-up on non-payments.
- To negotiate payments on accounts and make split-second decisions on locking and unlocking.
- To liaise with 3rd parties to resolve account disputes, including meetings and negotiations with CEOs, FM's, IT Managers, EHODS & Executives.
- To summarise account status at a glance and negotiate with debtors telephonically.
Requirements
To succeed in this role, you will need:
- 2-5 years of experience in credit control and collections.
- 1 year of financial reconciliation experience.
- Experience in dealing with 3rd Parties to resolve account disputes.
- Experience in dealing with EHODS, Exec Heads & other key stakeholders.
- Degree in Credit Management or related field.
What We Offer
In return for your expertise, we offer a competitive salary, opportunities for career growth and development, and a collaborative work environment.