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Financial Processing Coordinator

3 weeks ago

Randburg, Gauteng, South Africa Fnz (Uk) Ltd Full time

FNZ is seeking an experienced Offshore Administrator to join our team. As an Offshore Administrator, you will play a key role in supporting our operations and providing high-quality services to our clients.

About the Role

The successful candidate will be responsible for managing day-to-day processing, ensuring all processes are followed correctly and completed to a high level of quality. You will also be responsible for delivering best-in-class operational services to clients and internal partners, ensuring accuracy, compliance, and achievement of service standards in accordance with clients' KPIs.

Responsibilities
  1. Manage day-to-day processing, ensuring all processes are followed correctly and completed to a high level of quality.
  2. Deliver best-in-class operational services to clients and internal partners, ensuring accuracy, compliance, and achievement of service standards in accordance with clients' KPIs.
  3. Support operational relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.
  4. Engage with external stakeholders in relation to their team's issues, service standards, change, and risk, including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors.
Process Oversight
  1. Ensure completion of daily tasks is true and accurate, minimizing errors with processing and quality actions.
  2. Delivery of KPI/KRI's in relation to customer contractual terms, taking action to prevent failure, through quality processing.
  3. Support, contribute to, and challenge the delivery of the Operational Transformation Programme, ensuring delivery and milestone completion.
  4. Ensure adherence of operational controls, to reduce errors and mitigate potential for fraud; and deliver reporting/evidence to the Manager and/or Senior Officers to evidence standards achieved.
  5. Support quality of processing for handling client assets and client money within the role; and deliver reporting/evidence to the Manager and/or Senior Officers to evidence standards achieved.
Functional Area ResponsibilitiesStatic Data & Pricing (APAC: Products & Pricing)
  1. Management of static data and pricing information across the FNZ platform for our customers.
  2. Managing data sources from multiple vendors ensuring timely and accurate provision of information to end-users and to optimize timely and accurate straight-through processing capability.
  3. Engaging with customers for both maintenance of existing instrument universe as well as support the ongoing development of the client proposition.
Dealing (APAC: Settlements)
  1. Order placement - Place mutual fund orders electronically or by fax, ensuring the external fund manager receives the order instruction prior to the valuation point or dealing deadline.
  2. Order monitoring - Monitor for any equity orders that are rejected by the broker, ensuring that the orders are then placed timely electronically or by telephone.
  3. Order monitoring - To monitor the progress of orders and also the receipt of manual/electronic confirmations from brokers and mutual fund managers.
  4. Production Monitoring - Carry out daily control tasks to identify any orders which may require manual intervention and ensure that these are placed timely and accurately before the dealing deadline.
Transfers
  1. To transfer platform holdings in and out of FNZ custody on a daily basis.
  2. Issuing Stock Transfer Forms to Fund Managers.
  3. Working with Electronic Transfer Solutions for Re-Registration.
  4. Ensure all accounts held by FNZ Nominees reflect accurate Transfer positions.
  5. Ensure that all platform assets are re-registered within KPI & SLA timeframes.
  6. Perform investigation on Transfer In and Out requests.
  7. Agree Trade & Settlement with counterparties and submitting requests to Broker/Crest.
Corporate Actions
  1. Processing mandatory and voluntary corporate actions on Managed Funds, Equities and Fixed Interest products within Key Performance Indicator targets.
  2. Sourcing of all relevant information, either from fund managers, data feeds, Bloomberg, custodian agents or relevant registry/company websites to ensure corporate actions are processed correctly.
  3. Maintaining internal stock and cash ledger control accounts and clearing them on a daily basis.
  4. Reconciling client holdings versus agent holding to ensure that they match during a corporate action.
Settlements & Payments (APAC: Cash)
  1. Support Client funds cash management including all client cash transactions and ledger processing.
  2. Process daily market settlement and ledger movements.
  3. Support Control Account Exception Reporting and Regulatory Reporting.
  4. Undertake daily client and pooled FX trade processing and settlement management.
  5. Maintain up-to-date and accurate interest rates across all supported currencies.
  6. Internal/External stakeholder and client cash reporting in accordance with regulatory and legislative obligations that apply to FNZ and its client groups.
Reconciliations
  1. Asset Reconciliations - monitor investment holdings and transactions and the receipt of manual/electronic holdings and transaction statements from brokers and fund managers.
  2. Cash Reconciliations - Compare GL balances and transactions on the Platform against corresponding bank accounts.
  3. Perform daily reconciliations to ensure all internal GLs reconcile as expected either via automated sweeps or manual matching.
  4. To investigate variances/breaks from reconciliations.
  5. To ensure that all breaks are resolved and cleared within a given timeframe.
  6. To reconcile individual clients in a short position and ensure this is rectified in a timely manner.
Qualifications & ExperienceRequirements
  1. A degree or equivalent in a finance, business or numerate discipline.
  2. Operations experience within the Wealth Management/Platform industry.
  3. Experience in client services.
  4. Experience in using Excel for data analysis.
  5. The ability to work accurately and to deadlines.
  6. Excellent interpersonal and communication skills.
PREFERRED QUALIFICATIONS AND EXPERIENCE
  1. Proposition knowledge of platform industry, from Retail Client to Asset Servicing delivery.
  2. Technical operational knowledge relative to the team under role holders' remit.
  3. Understanding of risk/compliance policies and processes for a financial services business.
  4. Able to demonstrate understanding of regulations that apply within the region.