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Retail Experience Coordinator

3 weeks ago

Pinetown, KwaZulu-Natal, South Africa Tumaini Full time

**About Our Team**

We're looking for a passionate and driven SHEQ Officer to join our team in Pinetown, contributing to our mission of delivering exceptional customer experiences.

As a key member of our team, you'll be responsible for ensuring the highest standards of quality, safety, and compliance, while fostering a culture of excellence and innovation.

Responsibilities:**

  • Create a welcoming and engaging store environment, driving sales growth and customer satisfaction.
  • Develop and maintain effective systems for managing stock levels, losses, and shrinkage, minimizing waste and maximizing efficiency.
  • Collaborate with colleagues to identify and resolve operational issues, promoting a culture of continuous improvement.
  • Communicate regularly with the Area Manager, reporting on progress and addressing any challenges or concerns.
  • Stay up-to-date with industry trends and best practices, applying new knowledge to enhance operational performance.

Requirements:**

  • A degree or diploma in a related field, or equivalent experience.
  • Proven track record of success in a fast-paced retail environment, with a focus on customer satisfaction and operational excellence.
  • Strong leadership and collaboration skills, with the ability to motivate teams and build strong relationships.
  • Basic proficiency in Microsoft Office applications, including Excel.
  • A flexible and adaptable approach, with a willingness to learn and grow.