Service Ambassador

1 week ago

Krugersdorp, Gauteng, South Africa AccorHotel Full time

Key Responsibilities

  • Provide exceptional service to guests in the dining room, ensuring a positive experience.
  • Take orders accurately and efficiently, utilizing knowledge of menu items and suggestive selling techniques.
  • Deliver orders promptly and maintain a clean and tidy environment.
  • Participate in a team-oriented environment, working collaboratively with colleagues to achieve service standards.
  • Maintain a safe and healthy work environment, adhering to health and safety procedures and protocols.
  • Engage with guests, actively listening to their needs and concerns, and respond promptly to resolve any issues.
  • Comply with company policies and procedures, including those related to customer service, health and safety, and environmental sustainability.

Requirements

  • Ability to work effectively in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.
  • Basic knowledge of food and beverage service procedures and protocols.
  • Ability to maintain a clean and tidy work environment.
  • Willingness to learn and adapt to new procedures and protocols.

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