Network and Infrastructure Manager
3 days ago
We are seeking a talented IT Infrastructure Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our IT systems, including support, maintenance, and reliability.
The successful candidate will possess excellent technical skills, with experience in Microsoft Server operating systems, network troubleshooting, and cloud technologies. They will also have excellent communication skills, with the ability to work effectively with stakeholders both within and outside the IT team.
This position involves a high level of technical responsibility, requiring the ability to troubleshoot complex issues and provide solutions that meet business needs. You will work closely with other teams to ensure seamless service delivery.
Main responsibilities:
- Support and maintain all aspects of our IT infrastructure
- Provide a highly available and resilient IT environment
- Offer out-of-hours support for priority incidents
- Identify and implement future technical solutions, including design and delivery
- Maintain asset management and reporting systems for IT equipment and mobile devices
- Ensure adherence to standard operating procedures and processes
- Ensure compliance with IT security policies
- Provision new starter accounts and hardware
- Conduct new starter training
- Renew maintenance contracts
- Maintain software licenses
- Provide accurate and timely information about ongoing issues
- Communicate effectively with stakeholders outside the IT team
We are seeking an experienced IT professional with a strong background in infrastructure management, Microsoft technologies, and customer service. The ideal candidate will be able to communicate complex technical concepts in a clear and concise manner.
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