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Strategic Asset Management Professional

2 weeks ago

Cape Town, Western Cape, South Africa Parvana Strategic Sourcing Full time

**Parvana Strategic Sourcing Overview**

We are a leading company with a rich history spanning over 80 years, managing a diverse portfolio of residential, industrial, and commercial properties. Our commitment to trust, quality, and value has earned us a reputation as a professional and expert player in the property industry.

**Job Description:**

  • Represent Parvana Strategic Sourcing in the market, upholding professionalism, responsibility, kindness, and responsiveness towards all stakeholders.
  • Maintain and develop existing stakeholder relationships, focusing on tenant relationships and retention.
  • Oversee the daily management of a portfolio of commercial properties.
  • Respond promptly and provide exceptional customer service to tenant concerns, addressing their needs and ensuring their satisfaction.
  • Regularly visit sites to assess property conditions, ensure optimal maintenance, and manage vendors and staff as needed.
  • Ensure the CRM software is updated with respect to property management administration.
  • Identify and manage risks, reporting to the executive team regarding lease agreements, expirations, renewals, and rate increases.
  • Support budgeting, financial reporting, and rent collection processes.
  • Foster exceptional customer service to achieve high retention rates and onboard new tenants as required (this is not a sales role).

**Essential Skills and Qualifications:**

  • Proven experience in commercial property management.
  • Prior experience using property software (ideally MRI) is essential.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Able to build and maintain relationships with tenants and stakeholders.
  • Proactive and solution-oriented mindset.
  • Strong problem-solving abilities.
  • Customer-centric attitude.
  • Knowledge of FICA regulations and document collection processes.