Customer Experience Director

7 days ago


Centurion, Gauteng, South Africa Nubia Consulting Full time
Director of Customer Experience

Nubia Consulting seeks a highly experienced Director of Customer Experience to lead our customer retention efforts. As a key member of our leadership team, you will be responsible for developing and executing strategic plans to drive customer satisfaction and loyalty.

Key Accountabilities
  • Develop and implement customer-centric strategies to drive business growth.
  • Lead cross-functional teams to design and deliver quality improvement programs.
  • Collaborate with sales teams to develop effective sales strategies.
  • Compile and analyze reports to inform business decisions.
Requirements

The successful candidate should possess:

  • A degree or diploma in a relevant field.
  • Extensive experience in customer experience, sales operations, and retentions.
  • Strong analytical skills, with expertise in data analysis and vendor management.
Salary Information

R 1 000 000.00 annual salary.



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