Financial Center Director

5 days ago


Cape Town, Western Cape, South Africa Bank of America Full time
About the Role

This position is responsible for overseeing the daily operations of a financial center and its employees. Key responsibilities include fostering a team environment, instilling a client-centric culture, and helping clients achieve their financial goals.

The ideal candidate will be able to manage business results through formalized routines and coaching, create a world-class client experience environment, and drive operational excellence by engaging employees on business strategy.

Responsibilities:
  • Talent Development: Develops talent, including proactive sourcing of candidates
  • Client Management: Manages client traffic, engaging and appropriately routing clients, and fostering client retention
  • Business Results: Manages business results through formalized management routines and coaching
  • Operational Excellence: Drives operational excellence by engaging employees on business strategy


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