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Healthcare Coordination Specialist

2 weeks ago

Springs, South Africa Hopewellhhc Full time
Job Responsibilities
  • Client Communication: Answer incoming calls in a friendly, professional, and knowledgeable manner.
  • Case Management: Monitor, mediate, and log all client activity utilizing HHA Exchange.
  • Issue Resolution: Follow up with all client issues to ensure their problems are resolved.

The Home Healthcare Coordinator will be responsible for conducting admissions and monthly visits to clients, following up social media applications, recognizing opportunities to increase service hours, and adhering to company policies and procedures.