Current jobs related to Store Director - Polokwane, Limpopo - The Spitz Group

  • Retail Store Director

    21 hours ago

    Polokwane, Limpopo, South Africa Clicks Group Limited Full time

    About Our CompanyClicks Group Limited is a leading health and beauty retailer in South Africa, committed to providing exceptional customer service and quality products.Job OverviewWe are seeking an experienced Store Manager to lead our retail store operations team, ensuring efficient store management, sales growth, and customer satisfaction.Key...

  • Assistant Director: Supply Chain

    2 weeks ago

    Polokwane, Limpopo, South Africa Limpopo Department of Economic Development, Environment and Tourism Full time

    Job title : Assistant Director: Supply Chain & Assets Management: Asset & Inventory Management: Capricorn DistrictJob Location : Limpopo, PolokwaneDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :An NQF 6 qualification in Financial Management / Supply Chain Management / Purchasing / Logistics / Public...

  • Deputy Director: Supply Chain

    3 weeks ago

    Polokwane, Limpopo, South Africa Limpopo Department of Economic Development, Environment and Tourism Full time

    Job title : Deputy Director: Supply Chain & Assets Management: Demand ManagemenJob Location : Limpopo, PolokwaneDeadline : March 18, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :An NQF 6 qualification in Supply Chain Management / Financial Management / Purchasing / Logistics / Public Administration / Finance / Accounting /...

Store Director

1 week ago

Polokwane, Limpopo, South Africa The Spitz Group Full time

The Spitz Group is a leading retail organization in South Africa, comprising premium brands such as SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co.

Job Overview

This role is responsible for ensuring exceptional customer service and meeting sales targets through effective people management and enforcement of retail disciplines at store level.

Key Responsibilities
  1. Customer Centricity
  • Develop a culture that prioritizes customer satisfaction within the store environment.
  • Implement a customer service improvement plan based on mystery shopper feedback.
  • BUILD strong relationships with internal and external customers.
  • Provide coaching and training to staff to enhance their skills.
People Leadership
  • Attract and recruit customer-centric store staff.
  • Manage employee performance through regular one-on-ones, meaningful IPA's, and completed performance reviews.
  • Hold staff accountable through recognition, reward, sanction, and discipline.
  • Develop staff through coaching and training sessions.
  • Communicate business objectives, policies, and procedures effectively.
Target Delivery
  • Track daily sales performance of each employee.
  • Understand income statements and manage expenses effectively.
  • Ensure stock availability meets customer needs.
  • Understand and manage in-store controls.
  • Maintain housekeeping and visual merchandising standards.
Trading Disciplines
  • Deliver trading density targets.
  • Achieve basket size targets.
  • Optimize salary to sale ratios (staff planning).